HelloFax Review 2026: Dropbox's Fax Service
HelloFax, now "Dropbox Fax", offers native integrations with Google and Dropbox. Ideal for users of these ecosystems.
Pros
- Owned by Dropbox (reliability)
- 5 free pages to get started
- Excellent Google Docs/Drive integrations
- Native Dropbox integration
- Simple and intuitive interface
- Electronic signature included
Cons
- HIPAA via Dropbox Sign (Business plans)
- No native mobile app
- Limited customer support
- 5 free pages = one-time use only
What is HelloFax?
HelloFax was acquired by Dropbox in 2019 and is now rebranded as "Dropbox Fax" in some markets. The service integrates seamlessly with the Google and Dropbox ecosystem.
HelloFax is ideal for users who work primarily with Google Docs, Google Drive, or Dropbox and want to send faxes directly from these tools.
Who is HelloFax For?
- Google Workspace users: Perfect native integration
- Dropbox users: Fax directly from Dropbox
- Tech startups: Modern and integrated tools
Note for healthcare: HIPAA compliance available via Dropbox Sign on Business plans with BAA. Not ideal for those needing dedicated mobile apps.
Key Features
Google Integrations
HelloFax integrates with Gmail, Google Docs, Google Sheets, and Google Drive. You can send a fax directly from a Google document in just a few clicks.
Dropbox Integration
Automatic fax backup to Dropbox, send from Dropbox, full synchronization.
Electronic Signature
HelloSign (also owned by Dropbox) is integrated for electronic signatures.
HelloFax Pricing 2026
HelloFax offers several plans. Prices are available on hellofax.com:
| Plan | Price/month | Pages | Features |
|---|---|---|---|
| Free | $0 | 5 (total, non-renewable) | Initial test only |
| Home Office | $9.99 | 300 | 1 number, integrations |
| Professional | $19.99 | 500 | Toll-free number |
| Small Business | $39.99 | 1000 | 5 numbers, team |
Note: The 5 free pages are a one-time quota, not monthly.
HelloFax vs Competitors
HelloFax vs Fax.Plus
Fax.Plus offers 10 free pages renewable each month, versus 5 one-time pages for HelloFax. Fax.Plus is better for free usage.
HelloFax vs iFax
iFax offers HIPAA on all plans and better mobile apps. HelloFax has better Google/Dropbox integrations and HIPAA via Dropbox Sign on Business plans.
Recommended Alternatives
Frequently Asked Questions
Are the 5 free pages monthly?
No. The 5 free pages are a one-time quota to test the service. They don't renew each month.
Are HelloFax and Dropbox related?
Yes. HelloFax was acquired by Dropbox in 2019. The service integrates perfectly with Dropbox.
FaxRadar Editorial Review
HelloFax became part of Dropbox back in 2019, which is reassuring if you're worried about the service sticking around. If you spend your days in Google Docs or Dropbox, the integration is seamless—fax a document in a few clicks. Plus, you get HelloSign for e-signatures baked in.
The catch: those 5 free pages are a one-time thing, not monthly. Once they're gone, they're gone. No HIPAA compliance either, so healthcare users are out of luck. And the mobile experience is basically non-existent.
Good for: Google/Dropbox power users who want tight integrations. If you need more free pages, Fax.Plus is more generous. For HIPAA compliance, go with iFax.
Evaluation Methodology
The FaxRadar editorial team evaluates each service according to a rigorous protocol:
- Real account creation: We subscribe with our own budget, without partnerships or press accounts.
- Real-world testing: Sending and receiving faxes to multiple countries, daily use of mobile apps.
- Price verification: Prices verified directly on official websites, updated monthly.
- Support contact: Evaluation of responsiveness and quality of responses.
- Security analysis: Verification of certifications (HIPAA, SOC 2, HITRUST).
Our final rating is a weighted average of six criteria: Interface (25%), Features (20%), Value for Money (20%), Support (15%), Security (10%), Coverage (10%).
Final Verdict
HelloFax is ideal for Google and Dropbox users thanks to its native integrations. The Dropbox acquisition ensures the service's longevity.
HIPAA compliance available via Dropbox Sign on Business plans with BAA. The lack of dedicated mobile apps makes it less suitable for mobile-first users.