Fax.Plus vs iFax vs eFax vs CocoFax vs SRFax
These are the names that come up most when people search for online fax services.
They all handle the basics β send faxes, receive faxes, no machine needed. But they're built for very different people. Here's what you should know about each one, in ranking order.
Fax.Plus: Our #1 Pick β Best Overall Value
Fax.Plus is Swiss-based and priced to win: $6.99/month for 200 pages. That's the best-value paid option that still feels like a real business tool. Plus, they offer a permanent free plan β 10 pages a month, forever β which is genuinely handy if you only fax once in a while.
Coverage spans 190+ countries, making it the best choice for international faxing. Sign.Plus e-signature integration, Slack, Zapier, and Google Workspace support make it ideal for modern teams. ISO 27001 certified with Swiss data protection laws β among the strongest privacy frameworks in the world.
Documo: #2 β Best for Healthcare and US Business
Documo is the top choice for healthcare organizations and US business. The Solo plan ($25/mo annual) includes 300 pages with HIPAA compliance and BAA at no extra cost. Professional ($62.50/mo annual) adds 800 pages, team management, and e-signatures. Business ($125/mo annual) unlocks 2,500 pages, API access, and reseller tools.
The AI-powered IDP (Intelligent Document Processing) add-on delivers OCR, automated document classification, patient data extraction, and direct EHR integration with PointClickCare, ModMed, and NextGen. 99.9% uptime with a 99.8% delivery rate.
eFax: #3 β The Industry Leader
eFax has been around since 1995 β over 30 years in the game. It's owned by Consensus Cloud Solutions (publicly traded), and the infrastructure reflects decades of real-world use.
The downside is the price. You're paying $18.99/month for just 170 pages, and the interface looks like it hasn't been touched since 2015. But if you're a law firm or hospital that needs 24/7 phone support and HITRUST certification, eFax is the safe choice. It's the industry standard for a reason. Available in 200+ countries.
CocoFax: #4 β Best Cheap Fax Service
CocoFax offers the lowest paid entry price at $4.99/month (Lite, 60 pages), making it our pick for the best budget option β especially for occasional international fax users. HIPAA, GDPR, and PHIPA compliance is listed on Business+ plans ($24.99/mo); the BAA is provided on request, and you can verify current compliance certifications directly with CocoFax before purchasing. E-signatures use CocoSign (a separate product). 24/7 support starts on the Premium+ plan. For heavier use, the Basic ($9.99/mo, 200 pages) or Premium ($16.99/mo, 400 pages) plans scale up nicely.
SRFax: #5 β Best for Compliance and Canadian Practices
SRFax earns the #5 position as a Canadian service specialized in healthcare and legal faxing. Native HIPAA/PHIPA compliance, free PGP encryption on all plans, and a full REST API for developers. Plans start at $12.60/mo for 200 pages and scale up to 20,000 pages/month. The best choice for North American practices with strict compliance requirements.
Dropbox Fax: #6 β Best for Cloud-First Compliance
Dropbox Fax sits inside the Dropbox Sign Services product family, which carries one of the strongest audited compliance stacks in this comparison: SOC 2 Type 2, ISO 27001 (with SoA), ISO 27018:2019, HIPAA, HITECH, GDPR, EU-US DPF and PCI DSS β all published on trust.dropbox.com.
Pricing is genuinely accessible: Home Office at $9.99/mo includes 300+ pages and 5 senders; Professional at $19.99/mo adds 500+ pages, 10 senders, email-to-fax and receive faxes; Small Business at $39.99/mo unlocks 1,000+ pages, 20 senders and fax number porting. Free tier sends 5 pages with no credit card. Native integrations with Dropbox, Google Drive and Microsoft Word, plus Dropbox Sign e-signature built in. Number porting is limited to US/Canada. Best fit: cloud-first SMBs already in the Dropbox ecosystem who need audited HIPAA/SOC 2 without paying enterprise-tier pricing.
iFax: #9 β Best Mobile App
iFax has the strongest mobile experience in the category β 4.7/5 on the App Store, 7 industry awards, 5M+ users. Built-in e-signatures on every plan and a camera scanner that turns paper into faxes in seconds. The Basic plan ($12.49/mo) is send-only and does not include HIPAA. HIPAA with BAA starts at Plus ($24.99/mo); Pro ($33.33/mo) adds SOC 2 and ISO 27001. Local fax numbers in US, UK, Canada, and Italy.
If you need to receive faxes or handle PHI, plan for the Plus tier β many buyers don't realise the Basic plan excludes both features. Use the free trial to confirm the tier matches your workflow before committing to annual billing.
Quick Decision Guide
"I'm a large enterprise or hospital"
24/7 phone support, HITRUST certification, 30+ years of uptime.
eFax β $18.99/mo β "I need the cheapest HIPAA option"
HIPAA/GDPR/PHIPA compliance claimed on Business+ plans (verify BAA directly).
CocoFax β $4.99/mo β