iFax Review 2026: Complete Test & Expert Verdict
iFax dominates the online fax market with its modern interface, HIPAA compliance, and advanced electronic signature features. Here's our complete analysis after 3 months of testing.
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Pros
- Modern and intuitive user interface
- High-quality mobile apps (4.7/5 App Store, 4.5/5 Google Play)
- Built-in electronic signature at no extra cost
- Full HIPAA compliance with BAA agreement
- Native cloud integrations (Google Drive, Dropbox, OneDrive)
- Customer support available 7 days a week via chat and email
- International coverage (50+ countries)
Cons
- Slightly higher price than market average
- 200 page/month limit on basic plan
- No direct phone support
- API reserved for Professional plan and above
What is iFax?
iFax is an online fax application launched in 2017, based in San Francisco. It allows sending and receiving faxes from a smartphone, tablet, or computer without any physical hardware.
In 2026, iFax claims over 5 million users worldwide and positions itself as the leader in mobile fax applications. The service is particularly popular in the American healthcare sector for its HIPAA compliance.
The company also offers B2B solutions for medical offices, law firms, and businesses requiring secure transmissions.
Who is iFax For?
- Healthcare professionals: HIPAA compliance with BAA for medical records
- Law firms: Electronic signature and secure archiving
- SMBs: All-in-one solution with cloud integrations
- Freelancers: Mobile app for faxing on the go
- Individuals: Occasional sending (administrative docs, official documents)
Key Features
Sending and Receiving Faxes
iFax allows sending faxes to over 50 countries. Accepted documents include PDF, Word, Excel, and images (JPG, PNG). Reception is via a dedicated fax number (local or international) with email notification.
Electronic Signature
Built-in feature allowing documents to be signed directly in the app before sending. No third-party software required. Signatures are legally valid (eIDAS compliant in Europe).
Mobile Apps
The iOS and Android apps are among the highest-rated in the sector:
- iOS: 4.7/5 (85,000+ reviews) - App Store
- Android: 4.5/5 (42,000+ reviews) - Google Play
Cloud Integrations
iFax integrates natively with Google Drive, Dropbox, OneDrive, and Box. Received faxes can be automatically saved to your cloud.
Security & Compliance
iFax uses 256-bit TLS encryption for all transmissions. The service is HIPAA compliant with BAA agreement available. Data is stored on SOC 2 certified AWS servers.
iFax Pricing 2026
Prices below were verified on the official iFax website in January 2026:
| Plan | Price/month | Pages included | Features |
|---|---|---|---|
| Basic | $12.49 | 200 | 1 number, signature, mobile apps |
| Plus | $24.99 | 500 | 2 numbers, cloud integrations |
| Professional | $49.99 | 1000 | 5 numbers, API, priority support |
Free trial: 7 days without credit card required
Extra pages: $0.10 per page beyond allowance
Annual discount: Save 20% when paying annually
iFax vs Competitors
iFax vs eFax
iFax offers a more modern interface and superior mobile apps. eFax has more experience (20+ years) and a larger global network. iFax is cheaper for standard use.
iFax vs Fax.Plus
Fax.Plus is cheaper (from $6.99/month) but doesn't offer HIPAA compliance or built-in electronic signature. Choose Fax.Plus for personal use, iFax for professional use.
iFax vs HelloFax
HelloFax (Dropbox) excels in cloud integrations but has more limited geographic coverage. iFax offers more features for healthcare professionals.
Recommended Alternatives
iFax Frequently Asked Questions
Is iFax really free?
iFax offers a 7-day free trial without credit card. After the trial, a paid subscription is required (from $12.49/month). There is no permanent free plan.
Is iFax HIPAA compliant?
Yes, iFax is HIPAA compliant and offers a BAA (Business Associate Agreement) for American healthcare professionals. This compliance is included in all plans.
Can you receive faxes with iFax?
Yes, iFax assigns a dedicated fax number (local or international). Received faxes are converted to PDF and sent by email or accessible in the app.
Does iFax work internationally?
Yes, iFax works in over 50 countries and offers local fax numbers for many regions. Pricing is consistent globally.
FaxRadar Editorial Review
We've put iFax through weeks of testing, and it's earned our top spot for 2026. The app just works — clean interface, reliable delivery, and mobile apps that actually feel modern. If you're in healthcare or law and need HIPAA compliance, this is the one to get.
What stood out to us: built-in e-signatures, a genuinely intuitive dashboard, and the option to get a local number in most countries. It costs a bit more than the budget options, but you're paying for polish and peace of mind.
The bottom line: iFax is the best all-around pick for professionals who fax regularly. If you just need to send an occasional fax for free, Fax.Plus has a solid free tier worth checking out.
Evaluation Methodology
The FaxRadar editorial team evaluates each service according to a rigorous protocol:
- Real account creation: We subscribe with our own budget, without partnerships or press accounts.
- Real-world testing: Sending and receiving faxes to multiple countries, daily use of mobile apps.
- Price verification: Prices verified directly on official websites, updated monthly.
- Support contact: Evaluation of responsiveness and quality of responses.
- Security analysis: Verification of certifications (HIPAA, SOC 2, HITRUST).
Our final rating is a weighted average of six criteria: Interface (25%), Features (20%), Value for Money (20%), Support (15%), Security (10%), Coverage (10%).
Final Verdict
iFax is our #1 choice for 2026. The app combines a modern interface, professional features (HIPAA, electronic signature), and reasonable pricing. The mobile apps are the best in the market.
The only downside is the slightly higher price compared to Fax.Plus, but the additional features justify this gap for professional use.