RingCentral Fax Review 2026: Fax in Unified Communications
RingCentral integrates fax into its unified communications (UCaaS) platform. Ideal for businesses already using RingCentral for telephony and video.
Pros
- All-in-one solution (voice, video, fax, chat)
- Fax included in RingEX plans
- Excellent desktop and mobile apps
- HIPAA compliance available
- Quality enterprise support
- CRM integrations (Salesforce, etc.)
- Robust API
Cons
- No fax-only option (full package required)
- High price if only fax is needed
- Complexity for small structures
- Annual commitment often required
What is RingCentral?
RingCentral is a global leader in cloud unified communications (UCaaS). The company offers RingEX, a platform integrating VoIP telephony, video conferencing, team messaging, and online fax.
Fax is not a standalone product at RingCentral: it's included in RingEX subscriptions. This is ideal for businesses already using RingCentral, but less relevant for those only needing fax.
RingCentral is publicly traded (NYSE: RNG) and has over 400,000 business customers worldwide.
Who is RingCentral For?
- RingCentral businesses: Fax included, nothing to add
- Businesses transitioning to cloud: All-in-one solution
- Large organizations: Complete UCaaS needs
Not recommended for: Users who only need fax. Prefer iFax or Fax.Plus for fax-only usage.
Fax Features
Integrated Fax
Fax is accessible from the RingCentral app (desktop, mobile, web). You can send and receive faxes from the same interface as your calls and messages.
Fax by Email
Send faxes directly from your email by attaching documents.
Unified Number
Your RingCentral number can receive both calls and faxes.
Integrations
Integrations with Salesforce, Microsoft 365, Google Workspace, and hundreds of other apps via the RingCentral App Gallery.
RingCentral Pricing 2026
RingCentral does not offer a fax-only plan. Fax is included in RingEX:
| RingEX Plan | Price/user/month | Fax included | Key features |
|---|---|---|---|
| Core | ~$20 | Yes | Voice, video, chat, fax |
| Advanced | ~$25 | Yes | + Analytics, integrations |
| Ultra | ~$35 | Yes | + Unlimited storage, AI |
Note: Prices vary based on number of users and commitment. Contact RingCentral for a quote.
RingCentral vs Dedicated Fax Solutions
RingCentral vs iFax
iFax is cheaper if you only need fax. RingCentral is better if you also need telephony and video.
RingCentral vs eFax
eFax is specialized in fax with more dedicated features. RingCentral is a complete solution but fax is not the priority.
Recommended Alternatives
Frequently Asked Questions
Can you use RingCentral just for fax?
Technically yes, but it's not economical. RingCentral is designed as a complete UCaaS solution. For fax only, prefer iFax or Fax.Plus.
Is RingCentral HIPAA compliant?
Yes, but only on specific plans with BAA. Contact RingCentral for healthcare options.
FaxRadar Editorial Review
Let's be clear: RingCentral isn't really a fax service—it's a full-blown cloud phone system with fax baked in. The apps are excellent across desktop, mobile, and web. Over 400,000 businesses use it, so reliability is proven.
The problem? If all you need is fax, you're paying for a lot of stuff you won't use. Plans start around $20/user/month and often require an annual commitment. For small teams that just need to send faxes occasionally, this is serious overkill.
Makes sense for: Companies that already want VoIP, video meetings, and team chat—and fax as a bonus. For fax-only needs, iFax and eFax are way more practical.
Evaluation Methodology
The FaxRadar editorial team evaluates each service according to a rigorous protocol:
- Real account creation: We subscribe with our own budget, without partnerships or press accounts.
- Real-world testing: Sending and receiving faxes to multiple countries, daily use of mobile apps.
- Price verification: Prices verified directly on official websites, updated monthly.
- Support contact: Evaluation of responsiveness and quality of responses.
- Security analysis: Verification of certifications (HIPAA, SOC 2, HITRUST).
Our final rating is a weighted average of six criteria: Interface (25%), Features (20%), Value for Money (20%), Support (15%), Security (10%), Coverage (10%).
Final Verdict
RingCentral is excellent for businesses with complete UCaaS needs (voice, video, chat, fax). The integrated fax is an appreciated bonus.
For users who only need fax, it's an oversized and expensive solution. Prefer iFax or eFax.