Head-to-head comparison April 2026
eFax vs Fax.Plus: which should you choose?
We tested both services for 30 days: sending faxes, testing mobile apps, checking delivery speeds, and verifying compliance claims. Here's the honest verdict: Fax.Plus beats eFax on almost every metric that matters to most users. But eFax still wins for specific enterprise needs. Let's break it down.
- Both tested hands-on
- All prices verified April 2026
- HIPAA compliance checked
Quick verdict
Fax.Plus wins for 90% of users. It's 56% cheaper on annual billing ($6.99/mo against $15.83/mo), includes a permanent free plan, covers 190+ countries, and has a far superior mobile experience. eFax's only real advantages are its HITRUST certification (required by some large hospitals) and FedRAMP, carried by its separate ECFax product (required for US government work). If you don't need those specific certifications, Fax.Plus is the clear choice.
eFax vs Fax.Plus: full comparison table
All data verified on official websites in April 2026. Annual billing prices shown where available.
| Feature | eFax | Fax.Plus |
|---|---|---|
| Starting Price | $18.99/mo | $6.99/mo |
| Pages Included | 200/mo | 200/mo |
| Cost per Page | $0.112 | $0.035 |
| Free Plan | No ($4.99 first month) | 10 pages/mo forever |
| International Coverage | 200+ countries | 190+ countries |
| Mobile Apps | iOS & Android (3.5/5) | iOS & Android (4.8/5) |
| Email-to-Fax | Yes | Yes |
| E-Signature | No | Sign.Plus included |
| HIPAA (signed BAA) | eFax Business ($33.33/mo annual) | Enterprise only ($79.99/mo annual) |
| HITRUST Certified | Yes | No |
| FedRAMP (via ECFax) | Yes | No |
| Data Security | US-based | Swiss-based, ISO 27001 |
| Our Score | 4.4/5 | 4.6/5 |
Who wins each category?
Pricing: Fax.Plus wins by a landslide
Fax.Plus offers 200 pages for $6.99/mo billed annually. eFax charges $15.83/mo annually ($18.99 monthly) for the same 200 pages, more than double the price, page for page. eFax's overage rate ($0.10/page) is also 3x higher than Fax.Plus ($0.03/page). And eFax has no free plan; Fax.Plus gives you 10 pages/month forever.
Mobile experience: Fax.Plus wins clearly
Fax.Plus has a 4.8/5 rating on both App Store and Google Play, one of the highest-rated fax apps available. The interface is modern, fast, and lets you scan documents with your camera. eFax's mobile app feels dated and sits at 3.5/5 with frequent complaints about crashes and slow loading.
Security & privacy: Fax.Plus wins for most users
Fax.Plus is based in Switzerland, one of the world's strictest privacy jurisdictions. They're ISO 27001 certified and SOC 2 Type II audited. eFax is US-based under Consensus Cloud Solutions. Unless you specifically need HITRUST certification, Fax.Plus offers stronger privacy protection by default.
Enterprise healthcare: eFax wins for large, audited setups
eFax Corporate is HITRUST certified, a certification that Fax.Plus doesn't hold. If your organization (typically large hospital systems or government agencies) requires HITRUST, eFax is one of the only options. For a signed BAA, Fax.Plus offers it only on the Enterprise plan ($79.99/mo annual, 4,000+ pages); smaller healthcare teams usually get better value from iFax Plus ($24.99/mo, 500 pages, signed BAA).
International numbers: eFax wins slightly
eFax offers local fax numbers in 49 countries; Fax.Plus covers 190+. The difference only matters if you need a local fax number in a very specific, smaller market. For sending faxes internationally, both services have similar worldwide coverage.
Which service is right for you?
Choose Fax.Plus if…
- You want the best value for money
- You need a free plan for occasional faxing
- Mobile experience matters to you
- You need e-signature integration
- You want Swiss-level data protection
- You're a freelancer, SMB, or healthcare practice
Choose eFax if…
- Your organization requires HITRUST certification
- You need FedRAMP (eFax's separate ECFax product) for government contracts
- You need local numbers in 49 countries
- You're part of a large enterprise already using eFax
- Brand recognition matters for your use case
- Budget is not a primary concern
Frequently asked questions
Is Fax.Plus really cheaper than eFax?
Yes. Billed annually, Fax.Plus Basic costs $6.99/mo for 200 pages and eFax Personal costs $15.83/mo for the same 200 pages. Over a year, you save about $106 with Fax.Plus. The math is straightforward.
Can I switch from eFax to Fax.Plus?
Yes. Most users can switch immediately: sign up for Fax.Plus, get a new fax number, and start sending. If you need to keep your existing eFax number, contact Fax.Plus support about number porting. It's supported in most countries but depends on the number type.
Which is better for HIPAA compliance?
Both offer HIPAA with a signed BAA, but at different price points. eFax includes the signed BAA from Business ($33.33/mo annual), and HITRUST on Corporate. Fax.Plus signs a BAA only on its Enterprise plan ($79.99/mo annual, 4,000+ pages). For small healthcare teams that don't need HITRUST, iFax Plus ($24.99/mo, 500 pages, signed BAA) is usually the cheapest credible HIPAA option. Self-attested providers like CocoFax don't publish SOC 2/HITRUST audits and only issue a BAA on request.
Does eFax have a free plan?
No. eFax offers a promotional first month at $5, but there's no ongoing free tier. Fax.Plus has a permanent free plan with 10 pages per month: no credit card required, no time limit.
Which has better mobile apps?
Fax.Plus wins decisively. Their apps are rated 4.8/5 on both platforms with a modern, intuitive interface and built-in document scanning. eFax's apps sit at 3.5/5 with common complaints about crashes and an outdated design.
Head-to-head · 2026
Ready to choose?
Fax.Plus wins for most users. eFax wins for enterprise healthcare. Either way, start with a free trial.