Head-to-head comparison April 2026
CocoFax vs Fax.Plus: which should you choose?
We tested both services for 30 days, sending faxes, testing integrations, comparing HIPAA options, and verifying pricing. This matchup has a clear split: Fax.Plus offers better value for most users with a free plan, 30% lower pricing at 200 pages, ISO 27001 certification and Swiss hosting. CocoFax is cheaper at entry ($4.99/mo annual) and advertises HIPAA/GDPR/PHIPA coverage, but those claims are self-attested with no public SOC 2 or HITRUST audits, and a BAA is only provided on request.
- Both tested hands-on
- All prices verified April 2026
- Compliance verified
Quick verdict
Fax.Plus wins for most users. It's 30% cheaper at 200 pages ($6.99/mo vs $9.99/mo), includes a permanent free plan, covers 190+ countries, and is ISO 27001 certified with Swiss hosting. CocoFax wins only on entry price ($4.99/mo annual for 60 pages). Both advertise HIPAA, but neither is the cheapest credible HIPAA option: CocoFax's claim is self-attested without public audits, and Fax.Plus's signed-BAA HIPAA is Enterprise-only ($79.99/mo annual). For PHI workflows at the lowest credible price, iFax Plus ($24.99/mo, BAA included) is the cheapest audited option.
CocoFax vs Fax.Plus: full comparison table
All data verified on official websites in April 2026. Monthly billing prices shown.
| Feature | CocoFax | Fax.Plus |
|---|---|---|
| Starting Price | $4.99/mo (60 pages) | $6.99/mo (200 pages) |
| 200-Page Plan | $9.99/mo | $6.99/mo |
| Cost per Page (200pg) | $0.050 | $0.035 |
| Free Plan | 10 pages (trial) | 10 pages/mo forever |
| International Coverage | 30+ countries | 190+ countries |
| Mobile Apps | iOS & Android | iOS & Android 4.8/5 |
| Desktop Apps | Mac + Windows native | Web only |
| Email-to-Fax | Yes | Yes |
| HIPAA (signed BAA) | Self-attested, BAA on request | Enterprise only ($79.99/mo annual) |
| Public Audits | None published | ISO 27001, SOC 2 Type II |
| G Suite Integration | Docs, Sheets, Drive, Gmail | Drive only |
| Data Security | US-based, 256-bit TLS | Swiss-based, ISO 27001 |
| Our Score | 4.5/5 | 4.6/5 |
Who wins each category?
Value for money: Fax.Plus wins for most volumes
CocoFax starts cheaper at $4.99/mo, but you only get 60 pages, and extra pages cost $0.20 each. That adds up fast. At 200 pages, Fax.Plus costs $6.99/mo vs CocoFax's $9.99/mo, 30% less for the same volume. Fax.Plus also has a permanent free plan; CocoFax only offers a trial + 30-day money-back guarantee.
Compliance: neither is the cheapest audited option
CocoFax advertises HIPAA, GDPR, and PHIPA on every plan, but those claims are self-attested: there are no publicly available SOC 2 Type 2 or HITRUST audit reports, and a BAA is only provided on request, not automatic on Lite. Fax.Plus is ISO 27001 certified and SOC 2 Type II audited (public), but a signed BAA for HIPAA is Enterprise-only at $79.99/mo annual. For PHI workflows at the lowest credible price, iFax Plus ($24.99/mo, 500 pages, signed BAA included) is a better answer than either.
International coverage: Fax.Plus wins by far
Fax.Plus offers local fax numbers in 190+ countries. CocoFax covers approximately 30+ countries. If you need to send faxes internationally, especially outside North America, Fax.Plus has significantly broader reach.
Google Workspace: CocoFax wins
CocoFax integrates directly with Google Docs, Sheets, Drive, and Gmail. You can send faxes right from your Google documents. Fax.Plus only integrates with Google Drive. CocoFax also has Slack integration and native desktop apps for Mac and Windows; Fax.Plus is web-only.
Security & privacy: Fax.Plus wins
Fax.Plus is Swiss-based with ISO 27001 certification and SOC 2 Type II audit. CocoFax is US-based with 256-bit TLS encryption. Both are secure, but Swiss data protection laws give Fax.Plus an edge for privacy-conscious users, especially in Europe.
Mobile & desktop: tie
Both offer mobile apps for iOS and Android. Fax.Plus has higher app store ratings (4.8/5 on both platforms). CocoFax counters with native desktop apps for Mac and Windows, no browser needed. Different strengths depending on your workflow.
Which service is right for you?
Choose Fax.Plus if…
- You want the best value at 200+ pages/month
- You need a free plan for occasional faxing
- You fax internationally (190+ countries)
- You want Swiss-level data privacy
- You want ISO 27001 + SOC 2 Type II audited security
- You're a freelancer, SMB, or personal user
Choose CocoFax if…
- You only need a non-PHI fax service at the absolute lowest entry price
- You'll request and sign a BAA separately if needed
- You don't need publicly audited SOC 2 / HITRUST certifications
- You live in Google Workspace (Docs, Sheets, Gmail)
- You want native desktop apps (Mac, Windows)
- You send fewer than 60 fax pages per month
Frequently asked questions
Is Fax.Plus cheaper than CocoFax?
It depends on volume. CocoFax Lite starts at $4.99/mo but only includes 60 pages. For 200 pages, Fax.Plus costs $6.99/mo vs CocoFax's $9.99/mo, 30% cheaper. Fax.Plus also has a permanent free plan with 10 pages/month.
Which is better for HIPAA compliance, CocoFax or Fax.Plus?
Neither is the cheapest credible HIPAA option. CocoFax advertises HIPAA, GDPR, and PHIPA on every plan, but these are self-attested claims with no public SOC 2 or HITRUST audits, and a BAA is only provided on request. Fax.Plus is ISO 27001 certified but a signed BAA for HIPAA is Enterprise-only ($79.99/mo annual). For a PHI-safe signed-BAA HIPAA at the lowest credible price, iFax Plus ($24.99/mo, 500 pages, BAA included) is a better answer than either.
Does CocoFax have a free plan?
CocoFax offers 10 free pages as a trial and a 30-day money-back guarantee. However, there's no permanent free tier. Fax.Plus offers 10 pages per month free: no time limit, no credit card.
Which has better integrations, CocoFax or Fax.Plus?
CocoFax wins for Google Workspace with native Docs, Sheets, Drive, and Gmail integration, plus Slack and desktop apps. Fax.Plus integrates with Google Drive, Dropbox, OneDrive, and includes Sign.Plus for e-signatures.
Can I switch from CocoFax to Fax.Plus?
Yes. Sign up for Fax.Plus, get a new fax number, and start sending. If you need to port your CocoFax number, contact Fax.Plus support. Porting is available in most countries.
Is CocoFax's HIPAA claim reliable?
CocoFax's HIPAA, GDPR, and PHIPA pages are self-attested marketing statements. There are no publicly available SOC 2 Type 2 or HITRUST audit reports, and a BAA is only provided on request, not automatically on the Lite plan. That's fine for non-PHI use but risky for regulated healthcare, law, or insurance workflows. For audited HIPAA with a signed BAA, consider iFax Plus ($24.99/mo), Fax.Plus Enterprise ($79.99/mo annual), SRFax, or eFax from its Business plan.
Head-to-head · 2026
Ready to choose?
Fax.Plus wins for most users on value, coverage, and audited security. CocoFax wins only on entry price. For PHI workflows, neither is the best choice. See iFax Plus ($24.99/mo, signed BAA) instead.