MetroFax Review 2026: Affordable Fax for North America
MetroFax is an affordable fax service from the eFax group, exclusively available to users in the United States and Canada. Not available in Europe.
Important Geographic Restriction
MetroFax is not available outside the United States and Canada. If you try to access the site from France or Europe, you will be redirected to eFax. For European users, we recommend iFax or Fax.Plus.
Pros
- Very competitive pricing ($7.95/month)
- 500 pages included per month
- eFax group infrastructure
- Reliability of the eFax/Consensus group
- Simple and transparent pricing
Cons
- USA and Canada only
- Dated user interface
- No dedicated mobile app
- Limited advanced features
- No electronic signature
What is MetroFax?
MetroFax is an online fax service owned by Consensus Cloud Solutions (eFax, MyFax group). It is positioned as the group's budget option, with an aggressive price of $7.95/month for 500 pages.
The service is exclusively available in the United States and Canada. Access attempts from other countries are automatically redirected to eFax.
Who is MetroFax For?
- US/Canadian SMBs: Tight budget, high volume
- North American medical practices: Compliance without the eFax price
- Medium-volume users: 500 pages/month is enough
Not recommended for: Any user outside USA/Canada (service is not available).
Key Features
Sending and Receiving
Send to USA and Canada. Receive via a dedicated local fax number.
Security
Encrypted transmissions, but MetroFax does not offer BAA for HIPAA compliance. For healthcare, consider eFax Corporate or iFax.
Generous Volume
500 pages per month is one of the best pages-to-price ratios on the market.
MetroFax Pricing 2026
| Plan | Price/month | Pages | Features |
|---|---|---|---|
| Essential | $7.95 | 500 | Local number |
Note: MetroFax offers a simple model with a single plan.
MetroFax vs Competitors
MetroFax vs eFax
Same group, but MetroFax is cheaper ($7.95 vs $15.83) with more pages (500 vs 170). eFax has more features and better support.
MetroFax vs MyFax
MetroFax has more pages (500 vs 100) for a similar price. MyFax has a 14-day free trial.
Alternatives for International Users
Since MetroFax is not available outside the US and Canada, here are recommended alternatives:
Frequently Asked Questions
Is MetroFax available in Europe?
No. MetroFax is exclusively available in the USA and Canada. European visitors are redirected to eFax.
Why isn't MetroFax available in Europe?
Commercial strategy of the Consensus group. eFax is the brand positioned for the international market.
FaxRadar Editorial Review
MetroFax is the budget option in the eFax family—500 pages for just $7.95/month. That's a solid deal if you're in the US or Canada and fax a lot. Since it runs on the same infrastructure as eFax, reliability isn't a concern. Note: no BAA for HIPAA compliance.
The big limitation: it's US and Canada only. If you're anywhere else, you're out of luck—the site will literally redirect you to eFax. The interface is pretty dated too, and there's no mobile app. But for the price in North America, it's hard to complain.
Bottom line: If you're in the US or Canada and want high-volume, budget-friendly faxing, MetroFax is your best bet. Note: no BAA available for HIPAA. International users should check out iFax or Fax.Plus instead.
Evaluation Methodology
The FaxRadar editorial team evaluates each service according to a rigorous protocol:
- Real account creation: We subscribe with our own budget, without partnerships or press accounts.
- Real-world testing: Sending and receiving faxes to multiple countries, daily use of mobile apps.
- Price verification: Prices verified directly on official websites, updated monthly.
- Support contact: Evaluation of responsiveness and quality of responses.
- Security analysis: Verification of certifications (HIPAA, SOC 2, HITRUST).
Our final rating is a weighted average of six criteria: Interface (25%), Features (20%), Value for Money (20%), Support (15%), Security (10%), Coverage (10%).
Final Verdict
MetroFax is an excellent budget option for US and Canadian users. The pages-to-price ratio is unbeatable. No HIPAA compliance (no BAA).
For users in Europe or elsewhere: this service is not available. Check our recommended alternatives.