Each Service, Reviewed for Small Business Use
We signed up for real accounts, faxed real documents, tested team features, and called support. Here's what we found, evaluated specifically from a small business perspective.
1. Fax.Plus
Best overall: solo founders to growing teams
$6.99/mo 200 pages Up to Enterprise (custom)
If you're running a small business and need a fax service that grows with you, Fax.Plus is the obvious starting point. The free plan (10 pages/month, no credit card) lets you test before committing a cent. When you're ready to upgrade, the Basic plan at $6.99/month covers 200 pages, which handles most small offices comfortably. What sets it apart for business use: native Google Workspace integration means your team can fax directly from Gmail; Zapier connects it to your CRM, invoicing tool, or project manager; and the Sign.Plus e-signature add-on eliminates the print-sign-scan loop entirely. Fax.Plus is SOC 2 Type II and ISO 27001 certified, uses end-to-end encryption and is CCPA compliant, all backed by Swiss data protection. One clarification worth naming: HIPAA with a signed BAA is reserved to the Enterprise plan ($79.99/mo annual, 4,000+ pages), not Business. If you need HIPAA at a lower price point, iFax Plus ($24.99/mo) is usually a better fit than jumping Fax.Plus straight to Enterprise.
Pros
- Free plan lets you test with zero risk
- Lowest paid rate in the industry ($6.99/mo)
- Google Workspace + Zapier + Slack integrations
- Scales from solo to enterprise seamlessly
- 190+ country coverage for international clients
Cons
- HIPAA with signed BAA reserved to the Enterprise plan ($79.99/mo annual)
- No built-in eSignature (Sign.Plus sold separately)
- Free pages don't roll over month to month
2. iFax
Mobile-first teams & small practices
$12.49/mo 200 pages Plus to Enterprise
For small healthcare practices (dental offices, chiropractic clinics, small therapy groups), iFax hits a sweet spot. Tier structure matters, though: the Basic plan ($12.49/mo) is send-only and not HIPAA. HIPAA with a signed BAA starts at the Plus plan ($24.99/mo, 500 pages) and the Pro plan ($33.33/mo, 1,000 pages) adds SOC 2 Type 2 and ISO 27001, useful when you have to answer security questionnaires from larger referring clinics. The 7-day free trial gives you full access. The mobile app averages 4.85/5 across 6,400+ reviews, which matters if your team works across locations or does home visits. The built-in eSignature tool means intake forms, consent documents and referral letters can be signed and faxed without printing a single page.
Pros
- HIPAA with signed BAA from the Plus plan ($24.99/mo, 500 pages)
- SOC 2 Type 2 + ISO 27001 on the Pro plan ($33.33/mo)
- Best-rated mobile app (4.85/5 average)
- Built-in eSignature and camera scanner
Cons
- Basic plan ($12.49/mo) is send-only and not HIPAA
- Local fax numbers limited to US / UK / Canada / Italy
3. eFax
Established businesses prioritizing reliability
$18.99/mo 200 pages Plus to Enterprise
eFax isn't cheap. There's no way around that. At $18.99/month for 200 pages, it costs nearly three times what Fax.Plus charges. But for established small businesses where reliability is everything, eFax's 25-year track record speaks for itself. When a contract has to reach opposing counsel by 5 PM or a pharmacy needs your prescription immediately, you need to know the fax will go through. In our testing, eFax had the highest delivery success rate and the fastest average delivery time. The 24/7 phone support (actual humans, not chatbots) is a genuine differentiator for business owners who can't afford downtime. HITRUST certification makes it the gold standard for regulated industries.
Pros
- 25+ years of proven reliability
- 24/7 phone support with live agents
- HITRUST + SOC 2 certified
- 200+ country coverage
Cons
- Expensive at $18.99/mo for 200 pages
- Dated web interface
- No permanent free plan
4. Dropbox Fax
Google Workspace & Dropbox-based teams
$9.99/mo 300+ pages Home Office to Small Business
If your small business already runs on Google Workspace or Dropbox, Dropbox Fax (formerly HelloFax, renamed after Dropbox's 2019 acquisition) integrates seamlessly into that ecosystem. Fax documents straight from your cloud storage: no downloads, no uploads, no friction. The included Dropbox Sign (formerly HelloSign) e-signature is a real asset for contracts, proposals, or client agreements. At $9.99/month for 300+ pages, the per-page value is strong. The Home Office plan supports 5 senders, Professional 10, and Small Business 20. HIPAA is covered by the Dropbox Sign Services Trust Center (BAA on paid plans), and Wirecutter has recommends it for occasionally sending a free or inexpensive fax.
Pros
- Native Dropbox, Google Drive and Gmail integration
- 300+ pages for $9.99/mo, strong value
- Dropbox Sign eSignature included
- Multi-sender team plans (5/10/20 senders)
- HIPAA via Dropbox Sign Services Trust Center
- Wirecutter's pick
Cons
- No iOS or Android fax app: web and email-to-fax only
- Free tier is 5 pages one-time (plus up to 20 via referrals), not monthly
- Number porting US/Canada only
5. CocoFax
Tightest budgets: non-PHI use cases
$4.99/mo 60 pages Lite to Enterprise
When every dollar matters (and for most small businesses, it does), CocoFax is hard to ignore. At $4.99/month (annual billing), it's the cheapest paid fax service available, with 256-bit AES encryption and TLS in transit. The Lite plan includes 60 pages, which works if you fax a few times a week. For busier offices, the Basic plan ($9.99/mo, 200 pages) is still cheaper than most competitors' entry tiers. Two caveats worth naming clearly. CocoFax advertises HIPAA, GDPR and PHIPA, but those statements are self-attested (no public SOC 2 Type 2 or HITRUST audit report is available), and the BAA must be requested and signed separately. For small businesses that do not handle PHI, the price-to-features ratio is hard to beat. For regulated use (healthcare, insurance) you are safer with iFax Plus ($24.99/mo with a signed BAA) or Fax.Plus Enterprise.
Pros
- Cheapest paid plan at $4.99/mo (Lite, annual)
- 256-bit AES encryption and TLS in transit
- 30-day money-back guarantee
- Google Workspace and Slack integrations
Cons
- Compliance is self-attested: no public SOC 2 / HITRUST audit
- BAA on request, not automatic on Lite
- Lite plan limited to 60 pages
- No built-in eSignature (CocoSign is a separate product)
6. MetroFax
High-volume US/Canada faxing
$9.96/mo 550 pages Essential to Premium
If your small business sends a high volume of faxes and operates exclusively in the United States or Canada, MetroFax offers a deal that's tough to match. For $9.96/month, you get 550 pages included, three times what most competitors offer at similar prices. Overage is just $0.03/page, so even heavy months won't break the bank. There's no HIPAA compliance and no e-signature tool, which makes it unsuitable for healthcare or legal work. But for real estate offices, insurance agencies, or any business that processes stacks of paperwork domestically, it's the best volume deal available.
Pros
- Best pages-per-dollar value (550 pages/$9.96)
- Lowest overage rate at $0.03/page
- Fax scheduling feature
- Simple email-centric workflow
Cons
- USA and Canada only, no international
- No HIPAA compliance
- No eSignature or team features
